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  • 09/11/2020 3:01 PM | Anonymous member (Administrator)

    Creating a resume can be a daunting task if you’re not sure where to start.  First and foremost, make note that your resume can be a ticket to begin and continue a fruitful career.  It is oftentimes your first impression for prospective companies.  A resume can either land you an interview or be tossed aside with thousands of other resumes lacking the appropriate content and liveliness an organization is looking for in their next hire.

    Your resume represents YOU!  You should be proud of it and look forward to submitting it to your most desired positions.  Here are some key things to consider when creating your masterpiece:

    Choose a format and look that matches your personality.

    Do your research – there are plenty of resume templates to choose from; resumes with colors, images and photos, and distinct areas.  Choose one that catches your attention and excites you to use as your own.  Adding a personal touch, such as a professional photo, is acceptable and gaining popularity.  As a rule of thumb, your resume should look clean and organized.  Stick to one to two lines for each bullet representing your experience.  Aim for one page and consistency in fonts and colors, if you choose to stray from the typical black and white format.  And, think back to English 101.  Using improper English and incorrect spelling could cost you an interview.

    Consider an opening summary. 

    Employers want to know what you are seeking, why it is important to you, and how you would be the best fit for a position.  Opening summaries give you the opportunity to showcase your desires in a company and role.  If you are considering multiple roles, tailor your summaries to the specific roles.  It is appropriate to have multiple resumes if you are seeking various positions that require different strengths and skills.

    Incorporate Key Words

    When reviewing the job description of the role for which you are applying, pick out key words that are required in the role and for someone to be successful.  Make note of them, and when crafting your experience, incorporate as many key words as possible.  This will increase the chances of your resume getting through the company’s review process – whether that be computerized or human.

    Focus on your most impactful experiences.

    When choosing what to highlight from your college or professional career, choose only those of which you are most proud.  Aim to be concise in your description and powerful at the same time.  Focus on your performance in the position and how it relates to the role for which you are applying.  For example, if you are interested in a position that requires an ability to meet deadlines, craft a bullet that highlights your percentage of success in doing so in prior roles or experiences. 

    Don’t skimp on leadership experiences, strengths, certifications, awards, and other accomplishments.

    Your resume should tell your story. Outside of required tasks and duties, a potential manager and team wants to know how you have spent your extracurricular time.  This provides a deeper insight into who you are as an individual and what is meaningful to you, and ultimately if you are a good fit for the role and team.

    Invest in someone to review your resume, in addition to performing regular self-reviews.

    Having an extra set of eyes review your masterpiece is crucial.  It provides great perspective.  You don’t necessarily need to spend money having someone review your resume for you, although there are plenty of resume writers that can help.  Conducting a self-review of your resume every six months to a year is good practice, especially as you gain experience and continue to grow.  You’ll want to be prepared with a resume you are thrilled to present to a future company or manager when new opportunities present themselves.

    Submitted by:

    Brooke Elliott
    Premier, Inc.

  • 08/31/2020 12:10 PM | Anonymous member (Administrator)

    Home has become the place where it all happens.  Cranking out your work, leading teams, rocking it on the last video conference presentation.  Oh and the minor task of keeping little ones alive and entertained, middle kids motivated and off devices, and the older wiser children engaged while their world has turned upside down.

    Working at home with kids is a thing.  A real thing.  A new phenomenon that is still happening and we’ve only now entered summer.  The school work is done and now here they sit in our homes looking to us for direction.  So, what are some of the best ways to rock it as a working parent?  Recently at the PWH Coffee Chat moms, aunts, grandmothers and even some parents of 4-legged kiddos all dove into this topic.  So this post is dedicated to exploring 5 key ways to keep rocking it while working at home with kids.

    It seems there must be a lot of us out there too.  Know you are not alone.  You see, 7 in 10 moms with kids younger than 18 are in the labor force.  Turns out there are many of us navigating these uncharted and kid-filled waters.  So let’s dive in.

    #1 – Harder than expected is expected and its ok.

    Working remotely for many was part of your daily life and it was routine. For those of you in this boat, many thought that adding kids into the mix seemed like a doable scenario.  An idea that quickly went up in smoke as the realization of how very disruptive adding kids to the mix shook up any semblance of your routine and every bit of silence.

    Then there were those of us office dwelling folks who were sucked from that land filled with adults and buzzing with meetings, straight into our homes that were never ever meant to function as a place of work in this way.  The kids came home too and we all stared at each other in bewilderment on the task at hand.

    Even if your home was overflowing with all the unconditional love and patience that it could hold, this was – ahem, is – much harder than expected.  Adjusting to our new work environment, while simultaneously trying to guide your children in this unprecedented time is not for the faint of heart.

    Depending on the age of your children the challenges are different and all incredibly demanding.  Learning to be a teacher for younger children through distance learning.  Motivating older kids through a time that has changed every semblance of their academic, social and even sports reality.  Navigating the adventure of young adult children who have been launched into their collegiate days only to suddenly be back quarantining at home.  In any scenario the hardness of it all was indeed much harder than expected.

    Now hard doesn’t mean bad.  It just means hard.  And it’s ok to face hard.  Accepting this difficult situation is the only way to work through it.  As The Kubler-Ross Change CurveTM reminds us, when faced with change, loss or shock, it is a process to work through the situation.  With the onset of the pandemic all three of these apply and certainly to the specific area of working at home with kids.  This process is not a linear progression where you march neatly from one stage to the other either.  One truth that resonates even in this specific COVID driven change, in order to make a decision to move forward and work within the changed environment in a positive and productive way, you must have acceptance.  That’s where we start, acceptance.  Facing that this is harder than any of us ever expected is very expected.  And it is very much ok.

    Reference Link: https://www.ekrfoundation.org/5-stages-of-grief/change-curve/

    #2 – Be Available but not on-call 24-7

    Though time and space seem to hint that you are home and available at all times, we all know you’re really not.  Physically present working diligently at your computer, but not always able to mentally and emotionally be present for your kids.  A concept that is hard for both young and old alike to grasp. 

    No matter the age of your kids, the reality is, they need you, your time and attention.  Face time and connection are crucial, which means setting realistic expectations is a must.  And realistically it can’t be 24/7.  Frame for your kids what working from home looks like and that it includes time of focus without interruption.

    Try reviewing the schedule for the day to ensure those “uninterruptible” times are well defined.  Setting boundaries for when you are not available opens up the possibility of all the times that you are available for your kids when they need you.

    Some parents find that scheduling specific time into the day for their kids is a must.  Add it to the calendar so your kids know when you are available to answer questions on schoolwork, help solve a puzzle they are stuck on, time for show-and-tell of their latest creation of the day, to read together, play a silly game, simply whatever they need. 

    Ensure there are breaks built into your work schedule so you can periodically check-in.  During a 60 minute meeting a lot can happen with kids involved.  Be realistic and ensure you have a break in your schedule vs. going from one back-to-back meeting to another all day.  A few minutes to connect (and ensure the house isn’t burning down!) will save a lot of heartache for all parties involved.

    #3 – Don’t forget to hunt for treasures each day.

    There is not a soul that would say this task working at home with kids is easy.  But that doesn’t mean there aren’t treasures to uncover in the midst of the days.  So how can you be on a hunt for these treasures?

    Start or end your day with a list of the things you are grateful for.  Whether there is one or twenty things on your list, it only takes 5 minutes and literally changes things.  As in, start a regular practice of gratitude journaling and you can increase your optimism by 5-15% (Amin, 2014).  See this treasure hunt pays far reaching dividends today and tomorrow.  It’s been shown this practice of spending 5 minutes journaling what you are grateful for can enhance our long-term happiness by over 10% (Emmons & McCullough, 2003; Seligman, Steen, Park, & Peterson, 2005).  For anyone who’s in need of more immediate outcomes, keep up the work of gratitude for at least 2 weeks as this type of gratitude intervention is proven to increase your sleep quality and reduce blood pressure (Jackowska, Brown, Ronaldson, & Steptoe, 2016).

    Reference to link in this section:  https://positivepsychology.com/benefits-gratitude-research-questions/

    Don’t forget that searching for these treasures of gratefulness might be right under your nose in a new way.  Proximity brings new unique opportunities that a working parent with children who used to leave the house have never been able to experience before now.  Opportunity to observe and hear what otherwise would have gone unnoticed.  Conversations between siblings, seeing a helping hand around the house, even an overheard argument that might reveal a deeper dialogue that needs to happen with your child.  Any of these moments are now little treasures you get to witness first hand.

    #4 – Carving out “me” time is a necessity.

    Lines blur quickly when work and home are in the same location, with the same people, all day every day.  When does the work day begin?  When does the day end?  Did I miss lunch…. oh no did the kids eat lunch?  Clearly defining time for you to refuel is a must.

    Remember those days a mere 3 months ago when you commuted every morning before starting your work day.  Use what was your commute time for yourself each morning before cranking up the laptop.  Many moms have shared getting in a morning workout is an invigorating way to kick-off the day. 

    Block time for lunch.  You need sustenance and it really is always a good idea to feed the kids too.  In a 2019 survey from Tork (Reference to link), almost 90% of workers in North America said taking a lunch break helped them feel refreshed and ready to back to work.  Seems like it’s worth the commitment to block that lunch hour.

    If finding a long chunk of time isn’t working, carve out you time in small doses.  Take a quick lap around the block to get fresh air and alone time.  Close the office door, or jump into the nearest bathroom, for a moment alone to do some deep breathing or meditation.  Have a quick chat with a friend.  Pick up a book and read a chapter or two.  Reflect on your favorite encouraging verse or even write down an uplifting quote for the day.  Whatever it looks like for you, make the time, you’re worth it.

    #5 – Remember we are all human. 

    In these massive shifts over the last 3 months, it seems there is a beautiful reality that has come to light – work and “life” really aren’t separate after all.  In fact they never truly were.  We quite literally see it every day in this new video meeting filled world.  This new perspective results in a feeling of humanizing each and every person once again.  Gone are the days when what happened outside of the four walls of work were unseen.

    For me work-life balance was never a realistic concept.  Yes I’m clumsy and balance isn’t really my strong suit, but no matter what I did, the concept didn’t seem to work for me or others around me.  That perfect idea of balance was never quite right.  We are each one human, beautifully made, and in that one single human, the work doesn’t stay confined into the hours defined for work, and life with those loved ones at home come right into the work day.  To me it’s really all about work-life integration.  It’s how you as one human integrates your life in all its incredible aspects.  Integrating it all in order to effectively manage your time and resources each and every day, pouring into the lives of people all around us – work, home and everywhere in between. 

    So remember on your next meeting, as you hear the doorbell ring and the scurry of feet to see what package has been delivered, the sound of that ever piercing voice yelling for “Moooommmmm” which interrupts the flow of conversation, or see that little one running, perhaps even posing behind their parent in the midst of a very serious discussion… it’s a little reminder that we are all human.  And we all have other dearly loved humans that are part of every moment of our days.  Chuckle, smile, let out that oh-so-good down to your toes belly laugh from what you witnessed on that meeting screen.  None of us minded.  Sometimes it’s the bright spot in the day.  So, don’t forget give yourself that same grace.  It’s ok.  In fact it’s more than ok, it’s normal, and it’s a part of this crazy world of working at home with kids.

    Here we are at home working… with kids.  Even if you aren’t I bet you’ve witnessed someone who is.  It’s a challenge and that is more than ok.  So let’s find the treasure in these times and support each other as we continue to rock it at work while rocking it with these crazy kids.

    #1 – Harder than expected is expected and its ok.

    #2 – Be Available but not 24-7.

    #3 – Don’t forget to hunt for treasures each day.

    #4 – Carving out “me” time is a necessity.

    #5 – Remember we are all human

    Submitted by Jessica Wells, Vizient, PWH Membership Committee

  • 07/14/2020 9:17 AM | Anonymous member (Administrator)

    What a great time we had during our Staying Motivated and Productive While Working Remotely Coffee Chat!

    Several of our members were able to join our interactive discussion and learn from one-another, what are the common challenges we face during social distancing and finding ways to keep engaged and driven to perform to the same standard as before.

    Here are some of the tid-bits we thought you may find helpful, also:

    • Many have gained the opportunity to designate time to focus and work independently on projects.
    • Staying connected with teammates is a welcome distraction from moments of focus pause.
    • Learning curve in finding ways to avoid/eliminate distractions at home and balancing them (tending to children while juggling back-to-back conference calls, taking a break or scheduling work calls/meeting in intervals).
    • Setting boundaries for yourself and others is critical:
      • Discourage friends and family to contact you during work hours.
      • Set a work schedule for yourself.
      • Schedule a lunch break daily AND take it – get over the guilt factor!
      • Trust yourself and others that work will get done even if it is outside of the 8-5 schedule; so allow the flexibility – notion of creating your own freedoms and responsibilities.
    • Prioritize staying active:
      • Multi-task taking a walk while on a conference call – getting some fresh air and clarity is a bonus.
      • Make it a joint walking session with your teams.
    • Keeping organized by establishing daily, weekly and monthly goals – keep it short – 3-5 goals max.
    • In addition to making a to-do list, be sure to write down your accomplishments, too.
    • Create a vision board to keep motivated and inspired.
    • Environment matters:
      • Figure out what work space works best for you – do you prefer having a designated work area to keep you focused and in work-mode or do you function better in a fluid space, moving from one area of your home to another to make your day diverse?
    • FOMO – Fear of Missing Out is real for many – being deprived of social interactions make us missing the office gatherings, potlucks, teambuilding activities, etc.
    • Many of us realized the diminishing need for on-site/office presence on a full-time basis.

    Let us know your thoughts and experiences on our Facebook page  www.facebook.com/pg/mypwh;

    For a full access to related content, please visit our PWH® Resource Series website:  http://mypwh.org/Resource-Series

  • 05/06/2020 3:51 PM | Anonymous member (Administrator)

    Amidst the unprecedented health crisis we are currently facing, being exposed to a new reality on a daily basis, fueled by constant news via traditional and social media coverage, the feel of constant change, rising unemployment rates, and the economic uncertainty the future holds, we cannot allow another day go by without recognizing all those effects on our mental health and well-being.

    Dealing with all the recent changes resulting from the COVID-19 pandemic we are left feeling isolated, anxious and fearful, and it is becoming the new truth for many; hitting closer to home and those around us, even ourselves. An increasing number of reports reveal the staggering growth in cases of individuals suffering from fear, depression, substance abuse and even suicide. We must use this time as an opportunity to raise awareness with our families and our communities, even ourselves in order to reduce the stigma that is often associated with mental health.

    I personally have found myself being in a dual role. On one hand, going through the motions and at times feeling overwhelmed by media, I catch myself becoming more distant from close friends, family and coworkers with whom I used to be surrounded by daily. I realize I have been extremely lucky to have an opportunity to work from the safety of my home during this time, to continue to be productive and contribute to my organization (Concordance Healthcare Solutions) and servicing our customers. And even in moments of gratitude, we find it difficult to escape the nagging thoughts, for example, how I will be able to adapt going back to the office… Questioning if people (including myself) would be healthy enough to be around each other…or how to ease into projects that were temporarily on hold during coronavirus… In the grand scheme of things, this is nothing in comparison with the struggles others often face.

    On the other, I have experienced being the support person for a close friend struggling with depression and anxiety. Very recently, just in the last few weeks I discovered the dark world of mental illness and how taxing it can be on the person suffering from it, as well as those around them. In addition to pre-existing conditions, quarantine has enabled the surfacing of a whole other set of emotions and feelings for my friend, such as that of loneliness and abandonment, emotional distancing and disconnect, experiencing loss and grief for events or circumstances that can be either hypothetical or forthcoming, substance abuse, even thoughts of suicide.

    I also wanted to share some of the practices that can sometimes be so minor but have made a great impact on my own outlook and daily life in quarantine. Interestingly, some of them can be quite simple, even intuitive - hope you also find value incorporating them in your everyday life:

    1.       Surround yourself with little things that bring you joy – astatic has always brought me a sense of comfort and inner-peace and so, one example of that is my love of having a bouquet of freshly cut flowers on my kitchen table. Since this is my new office space, every couple of days, I have made it a point to start my morning by bringing in a handful of spring flowers from my garden –daffodils, tulips, lilac. Or, creating a calm and therapeutic environment by adding to the ambiance is running a diffuser with my favorite essential oils during the work day does wonders for me. It is the little pleasures that set you up for a positive mindset!

    2.       Working in a clutter-free space is crucial for my productivity, even if it means doing all the clean-up work late at night. Kicking off the day with neatly stacked work-pile, ensuring no housework is awaiting me first thing in the morning.

    3.       Adhering to a routine – following a daily regimen and schedule has helped me stay consistent, motivated and further easing my angst with having stability and managing my own expectations.

    4.       Plan a self-care routine often – journaling; beauty/skin care; having a creative outlet; introspective moments – taking time to really recognize and asses my feelings and methods I have taken in managing those emotions.

    5.       Spend time outside – it is easy to get caught up doing chores back to back at home, or having too much screen time, binge watching Netflix or working a regular shift from your home and realizing you have been in the same spot for hours – we have all been there. Making it a habit to spend time outside has been crucial for my well-being and staying positive. Weather permitting, I would have my morning cup of coffee outside, enjoying the crisp air; take conference calls on my balcony or even take the dog for a 10-minute walk mid-day.

    6.       Dedicating time for others – now more than ever, it is vital that we reach out and stay connected with our community, colleagues and family - we have seen it in so many instances people being kinder and more compassionate towards one-another. Acts of kindness are happening every day and I personally wanted to contribute to helping others, even in the smallest ways – I love cooking, so over the weekend, I dedicated some time to making bread and delivering it to friends. Someone surprised me with a book in the mail, on a topic we had previously conversed about and I am very passionate about. Something so small yet so meaningful to all is making the time and effort to check on someone and really ask them how they are doing; probe and seek deep, meaningful and genuine conversation – during a difficult times like these is when you may learn most about people and create stronger bonds.

    To learn more, check out the podcast links below – all dedicated to providing us with insight to the various symptoms and conditions we all experience differently but still affect our emotional, spiritual and mental wellness. I encourage you to utilize any of these tips to help spread positive messages of hope, empathy, mental health care and prevention.

    Mayo Clinic Q&A podcast, Dr. Beth Rush, a Mayo Clinic neuropsychologist, shares ideas for taking care of your mental health and finding comfort amid the uncertainty: https://blubrry.com/mayoclinicqa/57556639/mental-health-and-coping-during-covid-19-crisis

    Speaking of Psychology: Managing Your Mental Health During COVID-19 with Lynn Bufka, PhD: https://www.apa.org/research/action/speaking-of-psychology/covid-19-mental-health

    Cleveland Cavaliers’ Kevin Love: Coping during Coronavirus: https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy5hZGtuaXQuY29tL2FwcC1zZWFyY2gvY25uL2JlaW5nLWJvc3Mtd2l0aC1wb3BweS1oYXJsb3cvYWxsLzEwODAvMjAwLw&episode=YWIyMzZmZDEyYjRiMGY2NzMzMTc5M2NjYzAzYTg4MGEubXAz

  • 04/29/2020 2:20 PM | Anonymous member (Administrator)

    The COVID-19 outbreak has quickly moved several office employees to remote employees. As we adapt to the work-from-home lifestyle, we must continue to do our part to protect your business’ proprietary data. This document provides some basic guidelines to help keep company information safe when you work outside the office.


    The NDC Security team recommends you do the following when conducting business electronically from outside the workplace:

    1. Install and run anti-virus, anti-malware and a firewall on your personal computer.  Windows comes with free tools that you should use.
    2. Do not use unsecured wireless networks. If you are using a HOME network, then be sure it is password protected.
    3. Do not keep company files and documents on your home computer/desktop.
    4. Be conscientious of the sites you visit and the programs you install and use.  Your computer can become the entry point used by hackers to enter your company network.
    5. If you deal with sensitive company data, remember to keep it private at home as well.  Lock your computer when not in use. Friends, relatives and roommates who are curious about your job are not entitled to see your company information.
    6. Contact your company IT department if you have questions or issues.

    Home Computers

    There are now many employees utilizing their home computer instead of a company-provided one. Company-provided computers usually come with a set of security-related products including anti-virus, a firewall and malicious software (a.k.a. “malware”) protection. If you are using a home computer for work, it needs to use the same types of products to avoid data loss or leakage. Windows computers come with Windows Defender for anti-virus, and Windows Defender Firewall for blocking unwanted traffic. You will want to validate that these services are running on your home computer. Contact your company IT department if you are unsure how to do that.  If you don’t have an anti-malware program running on your home computer, there is a free malware scanning and removal tool called Malwarebytes that can be downloaded here.

    The NDC Security team recommends scanning your computer daily for any new viruses and malware. It’s a good habit to do this every morning or before you shut down for the day.

    Unsecured Wireless Networks

    When working outside the office and searching for a wireless network to use, you will often see wireless networks connections that do not require a password to use them.  These open, unsecured wireless networks are not okay for business use. These networks transfer data without any encryption, and company information traveling on these roads of Internet superhighway can be seen as easily by cyber criminals as what you see out your car window when driving down the street.

    The NDC Security team recommends not connecting to unsecured wireless networks.  If your home network is currently open, please set up authentication on it.

    Exposing Sensitive Corporate Data

    Wondering whether to move an electronic file, document or data from the company network to your home computer?  Resist the urge to do it. When data is moved to your home computer, it can no longer be protected by all the measures your company has in place to protect it while it lives in the corporate network.

    The NDC Security team recommends to not move company information over to your home computer, if possible.

    Avoid the “Over the Shoulder” Transfer of Sensitive Information

    Remember that business data that you access at home may be accessible to every person who lives in or visits your home. Friends and roommates who are curious about what you do at work should not have the opportunity to view or access company information. While at home, like at work, lock your computer when you are not using it.  Disconnect from the company network when your work is complete for the day.  Know who is around you, and let them know your work is confidential and to respect your privacy.

    And Finally…

    If you have technology-related questions or issues, contact your company IT department right away. Don’t take any unnecessary risks.

    Russ Burrows
    NDC, Inc.
    Security Specialist

  • 05/01/2019 10:18 AM | Anonymous member (Administrator)

    In my experience as a Productivity Coach, one common link I find among the most productive professionals is their willingness to change. Most people don’t enjoy the process of change. However, if you’re willing to take the risk, the benefits are limitless.

    If you’re reading this, you’re seeking ways to improve your performance, manage time more efficiently, produce more valuable and meaningful work and ultimately have more time doing what you enjoy with the people you love. If you’re not currently accomplishing those things, the missing ingredient is change. The current state must change in order for the results to differ.  It’s not my opinion.  It’s science.


    When Business is Slumping

    There are many good reasons to change, just as there are many types of change (logistical, behavioral, procedural, organizational). Most often, we associate a need for change with a slump in productivity. Here are some signs productivity could be better by implementing changes:

    1.     Work Is Not Getting Done. This one speaks for itself but could have roots in time, technology or talent. Review Defining the Issue.

    2.     People Are Discontent, Bored or Disengaged. Perhaps this is a sign that some high performers are not maximizing their potential. Lack of challenge and engagement are real reasons why companies are losing quality employees.

    3.     Excessive Overtime is Occurring. Do people have too much work, or are they focusing on the wrong work? This is a good time to evaluate if the talent is appropriately aligned with the tasks.

    4.     Mistakes Are Made Repeatedly. If the same mistake is being made repeatedly by multiple people, it’s not the people. It’s the process. Time to update the process and possibly integrate new technology.

    When Business is Thumping

    Change doesn’t just happen when things are going wrong. The most successful people are willing to make changes when things are going right, too. Here are some examples of opportune times to initiate changes to complement high performance:

    1.     Business Is Good. Changes that occur when business is going well include, hiring new employees, creating new positions and possibly changing locations to accommodate the growth.

    2.     New Advances in Technology Occur. There’s always a learning curve when new technology is introduced, but anything that makes the job more efficient results in employees feeling more satisfied and less frustrated.

    3.     New Employees Are Starting. This is a great time to implement new processes.  A new person isn’t attached to potentially bad habits of the past.

    4.     The Industry Is Doing Well. If the industry is doing well, this is a great time to network. Reach out to colleagues in other organizations and share best practices.



    One of the biggest obstacles to change is the adage, “You can’t teach an old dog new tricks.” Many companies I work with express this as an obstacle, as many of the “old dogs” are the people who hold the power to change. Don’t get me wrong. I’m not implying that all older adults are resistant to change. I do, however, see the connection often, and know that it can be a difficult obstacle many organizations face.

    Photo by Kevin on Unsplash

    Here are a few reasons “old dogs” are resistant to “new tricks”. Keep in mind, these could apply to people of any age.

    1.     It’s the way it’s always been done. Often times, they are the founder or have been with the company from the beginning, and it can be an emotional process to see major changes occur.

    2.     Technology is intimidating. This can apply to people of all ages, but particularly impacts those who didn’t grow up with technology and have had to learn on their own as adults.

    3.     Differing values. There is often the belief that if it’s not hard work that it’s not valuable work.

    Leadership Support

    Getting those that hold the power to understand they have the power to make the biggest impact on the business is an obstacle many organizations face. Necessary changes may be obvious to many, but unless the leadership team agrees to participate, implement and maintain the changes, they surely will not be lasting.


    Change is a complex aspect of optimal productivity. Not only does it involve detailed evaluation and scrutiny, but it also involves assessing individuals at a personal level. If you’re dealing with major changes in your organization, the best way to reach your goals, achieve maximum productivity and maintain employee engagement and satisfaction is to get help.

    Don’t let fear of change be the wall to your success. Take risks, question everything and embrace change as an opportunity to be who you want to be in your career and in your life.

    Read more of Jan’s blogs at www.ctcproductivity.com/blog/.  Also hear Jan speak at this year’s PWH® Leadership Summit!

  • 04/17/2019 4:12 PM | Anonymous member (Administrator)

    How often are we all subjected to non-productive meetings? I have attended far too many in my career. I know a meeting is not advantageous when I start to drift off or become unengaged, eat too many snacks, start looking at my phone or don’t take any notes. And those are just a few of the warning signs for me.

    A few years ago, I started really looking into what makes a meeting successful. I took some classes, became more observant of others’ meetings and started trying some different tactics when facilitating my own meetings. Here are some tips I have gathered:

    • Every meeting must have a reason for being. Informational-only meetings are not necessary; you can probably send an email instead.

    • Make sure the reason for the meeting supports a goal such as solving a problem, collaborating on a strategy or setting a new policy. There are other reasons to have a meeting… just make sure it is not purely informational in nature.

    • ALWAYS set an agenda. Make every agenda item a question, not a statement. Send the agenda out before the meeting so everyone can see the questions that will be discussed and think about them before the meeting.

    • Make sure that NEXT STEPS are established at the end of the meeting.

    • Invite all stakeholders and influencers. Problems cannot be solved if people involved in the solution have no say in the solution!

    • Make sure everyone participates and has a voice in whatever the final solution/path may be.

    For more information on running a successful meeting, join me at the PWH Leadership Summit for my breakout, “Conducting an Effective and Collaborative Planning Meeting.”

  • 03/22/2019 10:57 AM | Anonymous member (Administrator)

    A classic dilemma. Many people are in positions of needing to influence others, yet do not have actual authority. As project managers, account managers, product leads, and so forth, you may be responsible for results, yet the people that are the levers to make it happen don’t report to you! Sound familiar?

    Diagnosis: you have no "position power." You can’t wave your wand in a get-it-done fashion and see people jump. Dang frustrating, that’s what it is.

    What you want is "personal power," something that will affect others to act, because they have respect for your word and understand the reason to engage. They also need to have confidence in you.

    Personal power cannot be achieved overnight, but there are some things you can do to get the ball rolling. Here’s where building your leadership savvy and developing as an effective business woman can help.

    Be cautious of looking at the situation as "I need to get them to ...."  Others may pick up on it and sense that someone is pushing them. They tend to resist. (It’s crazy how humans are.)

    Instead, clearly state what you want, what the organization needs, perhaps what you see as a vision for cooperation and productivity.

    Then, turn it around to them by letting it sit a bit. Let go of it. Let silence do the heavy lifting.

    Try using my favorite influencing technique – the question approach. Ask yourself: if you have this certain vision, what might theirs be? Ask them: if we were to solve this problem, what would be done? Ask what they see as not working perfectly, then what they might do about it. Visualize standing shoulder to shoulder and looking at a problem together from the same angle, rather than facing each other. These simple tactics in perspective can lead to cooperation.

    Use your past success to maintain your confidence - you HAVE done it and you ARE good at it. But now you are adapting a little.

    Simple adjustments. Subtle reminders. Empowering selves.

    Hear more from Katie at our 2019 Leadership Summit.


  • 10/18/2018 10:47 PM | Anonymous member (Administrator)

    The PWH networking luncheon at HIDA Streamlining this year provided a fantastic opportunity to see old friends and colleagues, and of course, make new ones.

    This year, PWH added a Leadership Forum segment to the schedule, which many guests, both members and non-members, enjoyed. The learning session featured the inspiring Gunter Wessels, Ph.D, M.B.A, and Practice General Manager at LiquidSMARTS.

    Dr. Wessels spoke in depth about different approaches each of us can incorporate in our skillset to “Ensure our Vision” as a transformational leader. Some of the highlights that resonated with me was the statement that “Leadership is a Privilege”. This is such a true notion and we have to agree that we do not hear it enough, especially influencers in their early stages of their careers. Great leaders realize that with privilege comes responsibilities and consequences primarily to external recipients – the organizations and people we serve. Being responsible for others’ success or demise is powerful and quite an intimidating endeavor, which every individual, no matter their title and rank within their organizations should take seriously, study the science and practice and improve their own skills and impact.

    As Dr. Wessels says, leadership is about cultivating relationships and no relationship is possible without the use of language – both verbal and non-verbal. The combination and consistency in word choice with gestures and movements, together with cohesiveness, have never been more critical for being an authentic and trustworthy leader. Dr. Wessels urges us to adopt the “Amare Way” of communication, aka, love-like language. Speaking in a “love-like” manner translates into showing empathy, compassion and kindness to ourselves, in order to have the ability to authentically display this to others, creating the sense of belonging and increasing collaboration.

    Types of Leadership:

    a)          Authoritative – participative leader; gives direction and delegates    
            tasks at hand;

    b)          Laissez-faire – “leave it alone” approach;

    c)           Transactional – task-oriented leader; promote compliance by  
            followers through both rewards and punishments;

    d)          Transformational – relationship-oriented leader; engaging to create
            connection and motivation;

    e)          Servant – generous and responsive with their time and resources to
            help others.

    There are positive and negative characteristics in the majority of leadership styles above, but we can all agree that ultimately, the transformational level is like reaching the Holy Grail.

    Which type of leader are you? Towards which leadership style do you strive? What is the path to accomplish your goal?

  • 09/17/2018 12:09 PM | Anonymous member (Administrator)

    More tips on time management

    #5 – Build in Space

    Be careful with what you say yes to so that you can keep some open space on your calendar. On Friday afternoon, look at what is on the calendar for the following week and if something can be avoided or shortened, then consider adjusting, delegating, outsourcing or canceling based on the week’s priorities. Remember that open space invites opportunities in a way that a cluttered cannot.

    #6 – Take care of yourself

    Statistics would suggest that most successful people get the recommended daily amount of sleep and exercise routinely. And you wonder how they find the time? Remember that being busy (and productive) takes energy. So, it makes sense that sleep and exercise make time rather than take time. Proactively build things in that will give you energy such as going for a walk or meeting with a friend, whether it’s during the day or on weekends. And rather than falling into the horrendously busy and exhausting weekend trap, proactively ask yourself mid-week what three things you want to do over the weekend that will add to your energy level (e.g., attending church, playing sports, and leisurely time with family) and schedule those activities in accordingly.

    #7 – Maximize your free time

    What are most of us doing while standing in line at the grocery store or riding public transit? Checking our phones! Use these shorter chunks of time to do more productive things such as reading, making a business call, meditating, etc. Research suggests that people who feel that time is more abundant check their phones less than those who feel they never have enough time.

    Marie K. Holowaychuk, DVM, DACVECC is a small animal emergency and critical care specialist and certified yoga and meditation teacher with an invested interest in the health and well-being of veterinary professionals.  She facilitates wellness workshops, boot camps, and retreats for veterinarians, technicians, students, and other veterinary team members.  To sign up for newsletters containing information regarding these events and veterinary wellness topics, go to www.criticalcarevet.ca.


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